So, of course, it's imperative that every single guest of yours experiences the best you have to offer. It doesn't end with a good reception area. Your rooms, the bed sheets, the bathroom, etc. – all of these are very important in determining just how much your guest will value his or her stay in the hotel. Hotel supplies are just as important in giving your guests a good impression.
The room, in particular, should feel like a home away from home. Remember that some guests occasionally forget to bring personal items; your rooms should always be ready to help them out in this particular regard. Your rooms should be well stocked with various hotel supplies, anticipating every guest's needs.Toiletries, in particular, are very important hotel supplies that no room should ever run out of. As mentioned, a lot of guests occasionally forget to bring their personal items. What's a guest to do without a toothbrush? Or a comb? They can always purchase these personal effects from department stores in the area, but would that make a good impression? It's better to have a hotel room stocked with these toiletries in order to anticipate your guests' needs.
You may think that hotel supplies end with the toiletries and tiny bottles of wine in the fridge. Nope. Hotel supplies include items that offer your guests maximum comfort, like the bed, for example. A good hotel will offer clean sheets and a comfortable pillow, allowing the guest to experience a real sense of relaxation. There's nothing worse than grimy bed sheets, so make sure every room is cleaned and refreshed for each new guest.
One very good way of knowing what your guests want is to think like a guest yourself. Make sure that you go through every step of the guests' stay and anticipate all of their needs. The basics are still true: good service and unrelenting cleanliness. Make sure your rooms offer your guests a respite from the busy world, a home away from home.
